PRE-RELEASE PREVIEW NinjaTrader 8 · Sales are not open.

SUPPORT & FAQ

Know your tools.
Know the workflow.

Practical answers for the current product preview. Final installation instructions and release documentation will be published before launch.

PRE-RELEASE / IN VALIDATION

Development is active.
Sales are not open.

Native simulation testing and release qualification are ongoing. No public installer or confirmed release date is available yet.

PlatformNinjaTrader 8 on Windows
Copy ScopeLocal connected accounts
Fixed / Fractional SizingPreview only
Support ContactIn preparation

IN THE WORKSPACE

A deliberate start.
A clear stopping point.

The current preview keeps execution state separate from your saved account setup.

01 / PREPARE

Review the route.

Check the account, contract, ATM template, and sizing. Use simulation and preview to inspect the planned workflow before enabling submissions.

02 / MONITOR

Keep the detail nearby.

Order Notes & Command Log can collapse on either tab. Recording continues in the same open window, and a new-message count tells you when there is more to read.

03 / REVIEW

Restart intentionally.

A connection interruption stops copying and disarms ATM execution. Reconnecting does not restart either. Review each account before starting again.

Getting Started

What do I need to use ATM Commander?

The planned release is a NinjaTrader 8 desktop add-on for Windows. You will need a compatible NinjaTrader installation, the accounts you intend to use, and the appropriate account connections and permissions. Final supported versions will be listed with the release.

Where do I download and install it?

A public release package is not available yet. Installation steps, licensing details, and known limitations will accompany the qualified release. There is no download button on this preview.

Does Commander provide trading signals?

No. The product is being built to organize execution and copy instructions that you initiate. It does not choose trades, provide market recommendations, or promise trading results.

Can I use any prop firm or broker account?

Compatibility and account permissions depend on your NinjaTrader connection and the provider’s rules. A connected account is not a promise of supported copying or permission to use it. Check your provider’s requirements and the final compatibility notes.

ATM Execution

Can each account use a different ATM template?

Yes, that is a core part of the execution design. Each enabled route has its own account, instrument, and native ATM template selection.

What are named ATM profiles?

Profiles organize separate sets of account routes and hotkeys. They let you keep different setups together without rebuilding the same route list each time. Switching profiles requires a review before arming.

What does dry run do?

Dry run lets the execution panel validate and report planned actions while it remains disarmed. Review the activity output and account routes before enabling real order submission.

How are futures contract rollovers handled?

Contract choices and stored profiles are being validated against NinjaTrader’s rollover data. Existing orders or positions must not be silently retargeted to a new contract. Verify the selected contract before every session.

Can I collapse the order notes and command log?

Yes. Use Show or Hide in the bottom header on either ATM Execution or Copy Trading. Collapsing gives the account rows more space and keeps recording messages in the current window. The header counts new messages while hidden. Expanding it reveals the latest activity; session status stays visible below the panel.

When does the risk acknowledgment appear?

The planned flow asks for acceptance when a new ATM Commander window is opened. The same open window does not repeatedly ask while NinjaTrader remains running. Final acknowledgment language is still being prepared.

Copy Trading Pro

What does Pro mirror?

The design covers new entries, stop and target orders, order changes, and cancellations from a leader to configured followers. Native simulation qualification is still in progress.

Can multiple copy profiles run at once?

Independent copy sessions are part of the Pro design. Each profile has its own leader, instrument, and followers. A follower route must not receive conflicting instructions from overlapping sessions.

What do Exact, Ratio, and Fixed mean?

Exact follows the leader order quantity. Ratio applies the configured multiplier. Fixed is designed around a chosen entry size with protective exits allocated to that trade. Fixed sizing and fractional ratios remain preview-only while partial fills and replacement orders are validated.

How are partial fills handled?

The current copier mirrors supported order instructions; it does not send extra market orders to force follower fills to match the leader. Fill quantities can differ. Persistent observed position differences put an affected follower into review, blocking new submissions and changes. Existing orders still need your attention.

Does it guarantee identical fills?

No. Connection timing, liquidity, rejections, and account-specific restrictions can produce different fills or positions. Copying instructions cannot make independent accounts behave identically.

Can it copy to a remote computer or the cloud?

The planned first release is local to one NinjaTrader instance. Remote copying, cloud execution, and cross-platform copying are not part of the current release scope.

Can I start copying with existing positions?

The current workflow requires the selected accounts and contract to be flat with no active orders when starting a copy session. The copier is not intended to adopt an existing open trade.

Account Management

What happens after a connection interruption?

The current build stops an affected copy session and disarms ATM execution when a relevant connection interruption is detected. Reconnecting does not restart copying, re-arm execution, or replay earlier orders. Review positions and working orders on every affected account. A new copy session requires the selected accounts and contract to be flat with no active orders.

What does Needs Attention mean?

An order problem has blocked new entries for that follower. Read the specific message in Order Notes & Command Log: some faults allow tracked protective orders to continue, while a review requirement also blocks submissions and changes. The copier does not automatically retry an uncertain order or repair the position. Check actual orders and positions in NinjaTrader before restarting.

Does Stop Copying cancel or flatten existing trades?

No. Stopping the session leaves existing orders and positions unchanged. Review and manage those orders through the appropriate account controls.

Does a maximum order quantity limit all risk?

No. A per-order quantity limit is not a daily loss limit, a total exposure limit, or a guarantee against loss. Monitor account positions, working orders, and provider restrictions separately.

What should I do if accounts diverge?

Inspect the orders and positions on every affected account. Use the platform and broker’s account-management procedures to address live exposure. Do not assume that restarting a copier will repair a mismatch.

Where can I ask for help?

Our domain and support email are being prepared. Those details will appear on the Contact page before sales open. For urgent live-account issues, use your broker’s established support process.